We regularly become objects of manipulation. We manipulate the spouses, parents, children, friends, colleagues … The list goes on. In any communication there one way or another element of manipulation. If you are dealing with similar people we are often willing to accept it and not "notice", in communicating with colleagues manipulated faces serious problems in the functioning of the company, disrupting the production process and the loss of profitability. In especially if the object of manipulation by their subordinates become head of the company directly.

Shifting responsibility to the head – a classic case of manipulation. Do you know situation when the subject comes to his boss and says he can not solve the urgent question, because to solve the situation requires a higher level professonalny, and therefore it needs to you advice? At the same time you hear from a subordinate phrases like: "Can you please tell what should be done?" "You, as the director, it is better to know, tell me and I quickly filled, and then I'll have to sit for a long time to wrestle, and I would better engaged in other important things … "Yes, to offer an effective solution leader, often, there is no difficulty. However, whether this pattern of behavior favorable to the implementation of business processes? Supervisor should not perform the work of his subordinates who were just hired by them to address their respective responsibilities professonalnym problems. Moreover, taking on the responsibilities of others, head hurts business, because solving problems for his subordinates, he, at this moment, on the one hand, distracted from their cases and not doing its job, which is much more important and more important for the organization, but on the other hand, encourages irresponsibility of their subordinates.

Every employee, regardless of position, must cope with their responsibilities. He paid for it. However, the employee, once having done such a trick director, will return to this method again and again, make your life easier and to give undeservedly high pay for the work with which he, in fact, can not cope. Learn more about the kinds of manipulation and how to protect of manipulative techniques you will be able to link

One leader is difficult to keep track of all staff – timely yavkami at each workplace, employment of each employee during working hours, etc. The revolution in technology has clearly defined what should be a successful company. Equipped with modern facilities – the card of any office. It's not about the usual attributes of the office, phone, fax, etc., we mean completely new technology – access control and accounting working time. Filed under: Amazon. If the discipline, strict control of the parish, care and tardiness of employees – not your creed, access control systems are not for you. They are for those who live by the principles of "My house – my fortress," and wise organization office work. Installing such a system offers great opportunities for access control to your office for all people without exception. Due to the system you are always aware of movement, coming and going of every person.

The basis of such Awareness – provided a system to control access of certain individuals on the premises, depending on time of day and day of week. The system clock keeps track of all movements in territory. At any time you can get a report of finding specific people in the room or area in general. This report contains information about when the man came and went, whether it was trying to penetrate into the forbidden for him premises. For security access control and time tracking – that complete control of interior, remote locking and unlocking doors installed by them Electrical locking devices (electromagnetic locks, video door phones, intercoms). If you have the quality and effectiveness of your security, Access Control and Time Attendance should be a fixture of your office. Through this system, the security service will be able to identify one hundred percent of those on the territory, to compare the appearance of taking place with a photo of your record.

If you – the head of the company, sooner or later you face the problem of choosing a personal assistant. Historically, this basically acts as a woman. But "just" a secretary, responsible for calls, today few people are interested. Click Richard Blumenthal to learn more. By recruiting an assistant, you would expect to see as a leader in her face, a reliable professional, combining many functions. Regardless of that, the first whether it is an exhilarating experience for you, severe production need or a romantic ideal of search – you still are aware that choosing the right assistant for its severity is comparable with the intent to marry.

The difference is that with wife, you live, and an assistant – to work. And in fact, and in another case, a wrong choice bodes fatal. Ohio Senator helps readers to explore varied viewpoints. Therefore, the head usually relies on the basic skills and qualities that should be inherent professional assistant. High degree of organization, ownership of office equipment, complete training managers or assistants, language skills, presentable appearance and level of culture – such things are not in the discussion need, it just has to be. And then the fun begins: the nuances, on the basis of which an employer forms an assistant with a real "team of two" and the other is suffering "severe bondage" of ineffective interaction. But is there any criteria for error-free choice? In life, as in family and in business, no single recipe exists.

"Everybody chooses for himself" – as the poet wrote. But along with the way humankind is divided into four basic psycho, and the invisible army of personal assistants can be divided into four main types. 1. "The Secretary of the Executive." Type of the assistant successfully moved into our environment from the "scoop" bureaucratic reality. Mentally, we imagine a woman of middle age, slowly rustling in the workplace and looking intently at a computer screen, where it has solitaire.

'To be or not to CRM? " – That is the question most of the numerous articles on the subject which interests us, view CRM as a 'ray of light in the darkness' that could take the company out of impassable jungles of competition, 'fixing' her Noe N-number of clients. Pathos in these publications, behind whom are IT company visible to the naked eye. Therefore, taking the strategic decision to launch CRM-initiatives, it is important to be able to separate the 'grain' real needs of the company in relationship marketing of 'Pleven' promotional offer Software CRM-software firms. All the memory is at least one story of commercial failures of goods and services of mass consumption: Perhaps the most striking recent example of the failure of advocates of global satellite communications IRIDIUM. Buyers can accept, or may reject the innovation of the company, though covered with intentions to meet their needs.

Similarly, customers may reject the system of such actions, for example, under the idea of creating, maintaining and development of long-term relationships with them. In other words, the need for relationship marketing only occurs when the buyer can see in these respects, self-worth. Otherwise, the client will 'cross' from a competitor to rival the proposed under the influence of lower prices, and investment in the implementation of CRM-strategy turn to ashes. Approaches to the determination of the values detailed in a number of scientific publications (see, for example., Dwyer et al., 1987; Storbacka et al., 1994; Bendapudi and Berry, 1997). Many of the approaches are based on well-known theory of transaction costs. These costs, in particular, are associated with the costs of gathering information about a business partner, anticipating Finally, with the deal. For example, going to change the attending dentist, people will spend a lot of effort to get recommendations from former patients of other specialists to determine the quality of their services.